
It involves diagnostic solutions to Ford Motors , Jaguar and Land rover under Teradyne.
It’s a Knowledge process outsourcing done for the Automobile industry. The main purpose of the work is to reduce the service time , the false parts replacement time and cost of the automobiles at the dealership end with advanced diagnostic procedures, which will guide them the whole process to troubleshoot for any specific issue related to the vehicle system. With these kinds of strategies even technicians having minimum knowledge about vehicle can go for the troubleshooting of the issues identified.
Analysis
Diagnostic Authoring
Scope of work
The team is an exceptional blend of expert and proficient diagnostic authors, that is currently involved in creating diagnostic strategies with the help for Environment (tool) supplied by the clients for different models of passenger cars of current and of the near future (which includes Ford, Jaguar and Land Rover) based on the design information mentioned below
These developed strategies are further embedded into diagnostic scanner equipment called IDS (Integrated Diagnostic Software) tool.
Design of Diagnostic Strategy
The total strategy covers the following areas. Fault Populations for each of the components ,the possible fault conditions will be listed out, for the confirmation of the Component or System engineer from the design side,before moving on to the diagnosis strategy.
Pre-diagnostic Section
The safety of the end user and the product is concentrated on this part of the strategy, providing the information regarding the product with warnings and caution to be taken before moving forward. This section also provides the basic knowledge of specific components to the technicians and supplies the summary of the overall diagnostics to be undergone, with a pictorial representation of the specific areas to be accessed.
Tables (Optional)
This area of Pre diagnostic section provides the technicians with the information on unit’s conversions regarding that particular component or system, based on the source availability.
Diagnostic procedure
This is the main part of the strategy, as it provides the user with the information on What, Where, How and When to be done.
Procedure
To make it user friendly, this procedure, gives the details on the requirements before each and every step of the procedure, from the Ignition position of the vehicle to the Lead out identifications of the components and the modules. The steps of the procedure is interlinked with the Yes and No outcomes, which helps the end user to overcome his confusions and Error Reports are provided to get clarified and move further.
Quality
We have a two level quality system for the validation of the strategy. The first level of the quality system identifies the further scopes and the additional technical information that can be added to the strategy, while the second level of the system identifies the scope with respect to the client's expectations , requirements and the ordination towards the guidelines set by the manufacturer.
Client Coordination
As the service is more related to the specifications and the relevant design documents, the communication of documents are made through separate secured website. Period online meetings are conducted to update the client with respect to the project schedule and to understand his priorities and requirements.
Projects (Modules) handled
Engine systems
Transmission systems
Restraint systems
Electronic brake systems
In car entertainment systems
Navigation systems
Anti brake locking systems
Audio amplifier systems
A/C and Heating systems
Instrument cluster systems
Body control systems
Voice control systems
Parking aid systems
Seat control systems
Vehicle remote systems